1.What are the modes of
at the Right Florist provide you the perfect service at lowest
possible cost to save your money, keep our administration
costs low and provide you 100% security, we can do so only
by accepting payments via Credit Card. Write to
us in case you want to pay in any other way.
2.How do I know when my order
was delivered ?
check the Order Status online at our website. However,please
note that the Order Status is normally updated
next day morning after date of delivery.Right Florist guarantees
each order to be delivered on the requested delivery
date. If due to any reason the order cannot be delivered,
you will be contacted by our customer service
department as soon as possible. In case you do not hear from
us, you may be assured your order got delivered.
However, if you find that the order did not reach its delivery
destination you may contact us at email@example.com
3.Where Can I get Personal Assistance.?
are open 7 days a week and we are available 24 hours. Our
customer service will assist you by resolving all
your queries. Please call us at 00919831008898 or write to
us at firstname.lastname@example.org .
4.What are the delivery Conditions
for Hotel / Hospital deliveries ?
Kindly enter the following details Full Name and Address of
the Hotel ,. Telephone Number , Hotel Room Number
& last but not the least the recipient's name. Hospitals Full
Name & Address of the Hospital, Telephone Number
of the Hospital ,. Ward Name / Number . Maiden Name of the
recipient if the order goes to the maternity word
.and last but not the least the full name of the recipient.
Kindly note that some hospitals do not permit
the flowers to be delivered . In this case you would be alerted
5.How to place an order ?
at Right Florist is easy . Just Follow these six simple steps
i) Choose the country where your flowers
are to be delivered.
ii) Choose your item and click on
the BUY button.
iii) Choose the delivery location
and delivery date.
!v) Enter Your Billing Information.
v) Enter the complete address and
phone number of the recipient and don't forget to fill in
your message for the
vi)After this enter your Credit Card details
for online ordering.
V!!) You will receive an order confirmation
and Invoice through e-mail after completing the order.In case
to recieve any e-mail confirmation, call us or write to us.
6. What if I do not receive
an order confirmation Via Email ?
Will receive an order confirmation message via-email shortly
after RightFlorist.com receives your order. If you
do not receive this message within four hours of placing your
order, there might be a delay on the web due to
traffic. If this happens, Please feel free to contact us at
00919831008898 or write to us at email@example.com
to ensure that your order is being Processed.
7. Can I change the delivery
will be happy to change the delivery address as long as your
order has not been delivered. Or is not on its way
to being delivered. To request a change to your order's delivery
address, Please e-mail us the new address information.As
soon as you get a confirmation about this from us,you can
8. Can I change the delivery
date of my order ?
your order has not been delivered or is not on its way for
delivey, we will be happy to change it's intended date
9. Is it safe to use my Credit
Card Online ?
Payment gateway is a Verisign Secured gateway. Your Credit
Card information is encrypted and is sent for processing
using SSL ( secure socket layer) technology. Even we do not
get the Card number etc.
10.How safe is my personal information
does not rent or sell information they receive from web orders
or email registrations to third parties.
11. What are the advantages
of membership ?
a registered shopper offers you a growing number of benefits:
a) You will be eligible for a discount
on your order. For this you will have to mention the discount
or promotion code given to you at the time of placement
of your order.
b) Other Benefits: -
12.Why is my basket empty
the products you have selected is not showing up in your basket,
there may be a Cache Memory problem in your PC.
Please enable the cache Memory tab. Still if you face any
problem,call or write to us.
13. How do I know Delivery Time ?
provide you with a Calendar as soon as you click on BUY button
to choose an item for delivery.Just check the Calendar
in the landing page for an idea about availability of date and
mention Specific Delivery time ?
you can mention specific delivery time in the Instructions
to Florist box in the Order form. However please
note that we do guarantee delivery of your order on your chosen
date but do not guarantee the time always. We
however do try our best to deliver as close to your requested
time as possible. Our normal delivery time is
9 am. to 7 pm.